Since your website is online around the clock, it offers a great opportunity to provide support for any issues your customers may have at any time. With the ability to have live chat on your site; direct click to call features; email contact forms; and even troubleshooting or tutorial information, your site will offer the ability to handle any questions or concerns your customers may have or get them to the right people to address them. This will save you time and money, as the information to their questions can be answered with one single and simple solution, your website.